Please read the following terms :
1 if you choose “China Post Ordinary Small Packet Plus“, please know that this kind of logistics is untracked.
2 if you choose “AliExpress Standard Shipping“, please know that this is a new transport mode, it belongs Aliexpress, it is also a safe and fast mode. It is trackable all the way. But the track information isn’t updated in time, you need wait some days. You don’t need take any risks, because we promise that, if you hadn’t got your item in 60 days, we would full refund to you.
3 color choice: there will be a difference between the real product and the picture, which is the result of the camera and different computer display.
If the product has a variety of colors, and can not be chosen , that explain the color of product random delivery.
4 Style Description: if the product has a variety of styles, and can not be chosen, the style description of product random delivery.
If you need to make a choice, please leave a message, we will try our best to meet you, but as a result of the mutative stock , we can not guarantee, please understand
5 service guarantee: if you received the goods have some problem, please contact us immediately, we will make a countermeasure let you satisfied .Here are some of the common problems.
(1) the product damaged: we will make a compensation in accordance with the actual situation , or send a new one.
(2) the wrong product: we will send a new one, or claim compensation according to the guest.
(3) the product lost: if the product is not received within the time of the logistics promise, it is considered to be lost, we will full refund, or send a new one according to the customer’s request.
6 We take the logistics is the China Post Small Packet , this mode of logistics will have some shortcomings, such as lost and delay delivery, but this is the most economical way of logistics, please understand. Below are shipping time of some common countries, for reference only
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.